Privacy Policy
Last updated: January 2, 2026
This Privacy Policy explains how Emzan Technology Ltd. (“we”, “us”, “our”) collects, uses, and shares information when you use videomp3word.com and related services (the “Service”).
1. Information We Collect
- Account information: such as name, email address, and authentication identifiers when you sign in.
- Usage information: pages viewed, feature usage, and approximate device/browser information to improve the Service.
- Content you provide: audio/video/text files or text you submit for conversion or transcription (“User Content”).
- Payment information: if you purchase paid features, payment processing is handled by payment providers and we may receive limited billing details such as payment status and transaction identifiers.
2. Cookies and Analytics
We may use cookies and similar technologies to provide functionality and understand usage. For example, we may use analytics tools (such as Google Analytics) to measure traffic and performance.
3. How We Use Information
We use information to:
- Provide, operate, and maintain the Service.
- Process conversions/transcriptions and deliver outputs to you.
- Authenticate users and secure accounts.
- Process payments and prevent fraud.
- Improve features, reliability, and user experience.
- Communicate with you about support, updates, and important notices.
4. How We Share Information
We may share information with:
- Service providers who help us operate the Service (hosting, analytics, authentication, payments).
- Authorities or third parties when required by law or to protect rights, safety, and security.
- Successor entities in the event of a merger, acquisition, or asset sale.
We do not sell your personal information.
5. Data Retention
We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the data type and context.
6. Security
We use reasonable administrative, technical, and organizational measures designed to protect information. However, no method of transmission or storage is completely secure.
7. International Transfers
Your information may be processed in countries other than your own where our service providers operate. We take steps intended to ensure appropriate safeguards where required.
8. Your Choices
- You may contact us to request access, correction, or deletion of certain personal information.
- You can manage cookies through your browser settings.
9. Children’s Privacy
The Service is not directed to children under 13 (or the minimum age required in your jurisdiction). If you believe a child has provided personal information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time by posting an updated version on this page.